The current challenges of our society demand organizations with values, committed to the groups of interest that promote the creation of a positive impact on it.
On the other hand, our clients increasingly demand high-value, personalized services that respond effectively to their needs and expectations. At HD we place the customer at the center of our decisions to improve their experience and satisfaction, this being the basis for consolidating a competitive organization.
We recognize diversity and work to promote gender equality, the development of our employees professional skills, working conditions, reduce inequalities and protect the rights of the most vulnerable or disadvantaged people.
We work to reduce the risks of our activities by implementing a preventive culture with permanent surveillence of the compliance of legal requirements, monitoring our environmental aspects and key performance indicators, setting goals to reduce the effects of climate change, protection of biodiversity and expanding HD Hotels' commitment to sustainability towards our supply chain and collaborators.
We promote the digital transformation of our organization to improve customer experience and the development of efficient processes, favouring its continuous improvement in order to deal with current changes in a swift manner.
The management system at HD HOTELS is the reference framework for developing and updating these policies, achieving new goals and business challenges and moving towards improving the competitiveness and sustainability of our organization.
In Las Palmas de Gran Canaria, 31 July, 2022
D. Andrés Domínguez Pérez
CEO HD Hotels
